Eligibility for Refunds

Refunds are only provided under the following conditions:

• Item is faulty, damaged, or incorrect

• Issue reported within 7 days of delivery

• Proof provided (photos + order details)

Non-Refundable Situations

We do not offer refunds for:

• Change of mind

• Incorrect size, color, or personalization chosen by customer

• Delays caused by courier services

• Incorrect shipping details provided by customer

Refund Process

• Once your return is received and inspected:

• Approved refunds are processed within 5–7 business days

• Refunds are issued to the original payment method

• Shipping charges are non-refundable (unless item is faulty)

Replacements

If your item is faulty or damaged:

• We may offer a replacement instead of a refund

• In some cases, no return is required (photo proof is sufficient)

How to Request a Return / Refund

Please contact us with:

• Order number

• Description of the issue

• Clear photos of the product

Our support team will respond within 24–48 hours.